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... first purchase or remain loyal.CSAT, the Ultimate Satisfaction Score. “Overall, how satisfied are you with our brand?” This question reflects your customers’ overall satisfaction with your company. There are 2 options. Either a classic scale question, or an open-ended question.Repurchase ...

... first purchase or remain loyal. CSAT, the Ultimate Satisfaction Score. “Overall, how satisfied are you with our brand?” This question reflects your customers’ overall satisfaction with your company. There are 2 options. Either a classic scale question, or an open-ended question. Repurchase ...